Client Appointment Coordinator , Spa Front Desk Support – Remote

Job Description:

seeking a reliable, organized, and friendly Appointment Coordinator to help manage our daily spa schedule and ensure clients are fully confirmed before their treatments.

Responsibilities:
• Call all new spa appointments to double-confirm bookings
• Leave professional voicemail messages if clients do not answer
• Follow up again with unconfirmed clients until confirmation is received
• Reschedule appointments as needed
• Add or remove clients from our spa calendar accurately
• Maintain excellent communication with clients in a warm, courteous tone
• Coordinate closely with the spa team to ensure smooth scheduling

Requirements:
• Excellent phone etiquette and communication skills
• Attention to detail and strong organizational abilities
• Comfortable with using online calendars and scheduling tools
• Dependable and punctual
• Prior experience in customer service or spa scheduling is a plus

Hours: 12 hours a day from 8AM till 8PM Hawaii Standard Time.

Compensation: Based on experience

If you’re a proactive communicator who enjoys helping clients feel cared for and supported, we’d love to hear from you!