Creative Content & UGC Coordinator

Join Duke The Label as Our Full-Time Creative Content & UGC Coordinator

We’re on the hunt for a creative and driven Creative Content & UGC Coordinator to join our growing team full-time! If you’re passionate about turning raw footage into scroll-stopping content, collaborating with creators, and bringing bold brand stories to life through video and design—this role is for you.

About the Role
We’re a fast-growing marketing service business creating high-performing user-generated content (UGC) ads for eCommerce brands. We’re looking for a Creative Content & UGC Coordinator to help us scale. You’ll be responsible for video editing, graphic ad creation, and managing relationships with content creators across Australia. This is a creative and execution-heavy role that sits at the heart of our client work.

What You’ll Do:
Ad Creation & Content Editing (Primary Focus)
- Edit short-form video ads (15–45 seconds) for TikTok, Facebook, Instagram using raw UGC footage
- Apply high-performing hooks, CTAs, transitions, and captions based on provided briefs
- Stay up to date with native editing styles and trending formats across platforms

Graphic Design
- Design static ad creatives using Canva, Photoshop, or Figma
- Create branded carousels, story graphics, email visuals, and promotional tiles
- Build out visual assets for paid ads, web banners, and pitch decks

Content Creator Recruitment & Coordination
- Source and recruit Australian-based UGC creators on a gifted collaboration basis
- Coordinate the gifting process: track shipments, follow up on deliverables, and maintain strong communication
- Brief creators with clear scripts, shot lists, and reference content
- Manage creator spreadsheets and performance tracking

Creative Operations
- Organize creative assets in shared drives
- Track ad performance based on hooks, creators, and platforms
- Collaborate closely with the strategy team to test new content angles weekly

What We’re Looking For:
- 1–2+ years experience in video editing, social media, UGC, or digital marketing
- Proficient in tools like CapCut, Adobe Premiere, Canva, or similar
- Familiar with Slack, ClickUp/Asana, and Google Drive for smooth task and file management
- Experience working with content creators/influencers (UGC experience is a plus!)
- Strong visual sense and ability to recognize scroll-stopping content
- Ability to manage multiple projects and meet deadlines in a fast-paced environment

Bonus Skills (Not Required but Nice to Have):
- Copywriting for short-form ad captions
- Experience with eCommerce or direct-to-consumer brands
- Previous agency or freelance experience

Position Details / Benefits:
- Full-Time Role – 40 hours per week
- Remote Role – Work from anywhere!
- Competitive Salary based on experience, with scheduled pay increases based on tenure + holiday pay/leave
- Be part of Duke The Label – a fashion-forward activewear brand making waves in Australia and beyond
- Creative freedom, a supportive environment, and plenty of room to grow

How to Apply – Quick & Easy!
Share a link to your resume and portfolio or sample ad/video reel (if available).

We can’t wait to meet you and create ad magic together!