Operations Coordinator (Remote)

Location: Remote
Employment Type: Full-time


About Us
Crushvertise is a fast-moving eCommerce company that builds and scales its own brand — no clients, no fluff, just performance and results. We value speed, structure, and people who take ownership.
We’re hiring an Operations Coordinator who can do a little bit of everything — and do it really well. From writing clean SOPs to backing up our customer service team to organizing admin tasks across departments — you’ll be the glue that keeps ops running smooth behind the scenes.

What You’ll Be Doing
SOP & Documentation Machine
Turn messy processes into clean, usable SOPs. You’ll map out steps, record Looms, write documentation, and update them regularly.


Customer Support (Backup + Overflow)
Help cover chat, email, and DMs when volume spikes. Be clear, helpful, and quick. Occasionally hop on a call if needed — you won’t be on phones all day, but you shouldn’t flinch at it either.


Admin & Task Management
Own recurring admin checklists, update trackers, format reports, QA data, and back up any part of the business that needs extra hands.


Follow-Ups & Coordination
Chase vendors, follow up on late shipments, confirm bookings, or wrangle missing links — if it needs to get done, you figure it out and follow through.


Support for Operations + Executive Tasks
Work closely with the ops team and execs to take things off their plate. Research, document, organize, support — and do it all without being asked twice.




Who You Are
Exceptionally organized and obsessed with process
Strong written communicator — your docs are clean and easy to follow
Can handle basic customer service like a pro — polite, fast, and on-brand
Proactive, resourceful, and always three steps ahead
Confident picking up the phone when needed
Naturally flexible — you like being the go-to for “can you just…”
Bonus points if you’ve worked in eCommerce or remote operations before


Tools You’ll Likely Use:
Google Workspace (Docs, Sheets, Drive)
ClickUp
Slack
Loom
Amazon
Shopify
Re:Amaze/RichPanel/Gorgias



If you’ve got a very organized eCommerce brain, a process-obsessed soul, and the kind of phone presence that makes people listen - you’ll thrive here.
To apply, go here: ----------

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