URGENT HIRING – HIGH LEVEL E-Commerce Operations Manager (Global Online Business)

PLEASE FOLLOW THE INSTRUCTIONS CAREFULLY!
Attention to detail is crucial in our selection process.

Start Date:
The successful candidate will begin on 19 May 2025.
If you're ready to step into a key role in a fast-growing global e-commerce business, we'd love to hear from you!
Job Title: E-Commerce Operations Manager (Global Online Business)
Location: Manila, Philippines (Remote Work on initial phase and will transition to office setup)
Company: ANYTHING SUPPLIES PTY LTD – ---------- (website is being built and on its way)
Work Type: Full-time
Work Directly with the Client

???? How to Apply:
???? Submit your CV and a brief cover letter outlining your experience and why you’re the ideal candidate to:
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???? Email Subject Line:
“E-Commerce Operations Manager Application – [Your Full Name]”

????? Complete the application form here:
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4R Model – E-Commerce Operations Manager
Start Date: Monday, 19 May 2025
Location: Remote (Manila-based)
Reports To: Chief Operating Officer (COO)
Company: ANYTHING SUPPLIES PTY LTD – ----------
1. Role
Job Title: E-Commerce Operations Manager
Position Type: Full-Time
Work Arrangement: Remote (day shift with flexibility based on business needs)
???? Work Arrangement

This role is currently remote; however, candidates must be based in Metro Manila as the position will transition to an office-based setup in the near future.
Applicants should be comfortable with both remote collaboration and eventual in-person reporting. Reliable internet and a professional home workspace are required for the interim remote period.

The E-Commerce Operations Manager will play a critical leadership role in driving operational excellence across our global e-commerce workflows.
The candidate will work alongside the COO to ensure efficiency, accuracy, and scalability across order management, logistics, fulfillment, and support operations.
2. Responsibilities
Project Management
• Ensure stakeholders are aligned through consistent reporting and milestone updates.
• Build project plans, set timelines, assign tasks, and track progress using tools like ---------- , Asana, or ClickUp.
• Lead cross-functional projects tied to system upgrades, new product launches, and operational expansion.
Operations Oversight
• Streamline and manage daily e-commerce operations, including product listings, order fulfillment, returns, and customer service.
• Maintain accurate inventory levels across warehouses and manage replenishment with suppliers.
• Supervise cross-border logistics, shipping, and delivery pipelines.
Efficiency & Optimization
• Improve workflows to reduce order errors, lead times, and operational bottlenecks.
• Use analytics and data to drive performance improvements.
Team & Vendor Coordination
• Manage internal teams and external service providers to ensure seamless operations.
• Provide leadership, guidance, and clear accountability to remote staff.
Strategic Collaboration
• Work with the COO on international expansion, strategic growth, and tech initiatives.
• Support budget tracking, forecasting, and KPI measurement.
3. Requirements
Experience & Skills
• 3–5+ years in e-commerce, logistics, or online operations roles.
• Familiarity with Shopify or similar platforms and order/inventory systems.
• Data-driven decision-maker, skilled in Excel, ERPs, and analytics tools.
• Strong leadership and remote team management capabilities.
• Understanding of PH government compliance is preferred.
• Bonus: Digital marketing knowledge (SEO, Paid Ads, Social Media).
Technical & Workspace
• 25 Mbps internet minimum and backup connection.
• Laptop or PC with at least i5 processor and 8GB RAM.
• Quiet, distraction-free environment with strong time management and self-discipline.
4. Results
Key Performance Indicators (KPIs):
• Order accuracy rate and fulfillment SLA adherence.
• Inventory turnover and stock-out frequency.
• Logistics cost efficiency and delivery success rates.
• Customer service resolution time and satisfaction rates.
• Process improvement initiatives completed per quarter.
• Team productivity metrics and performance reviews.
Growth Trajectory:
• Opportunity for promotion into Senior Operations Leadership based on performance.
• Increased visibility into strategic planning and expansion projects.


To apply:
Please send your CV and a brief cover letter outlining your experience and why you’re the ideal candidate with the subject line:
“E-Commerce Operations Manager Application – [Your Full Name]”