Field Service Engineer

Mission:

To maximize customer satisfaction on our service quality and capability, by providing professional field service and consultancy while promoting service products to generate service NIS.

To carry out service, repairs, maintenance and overhaul of air compressors and related industrial equipment.


On Site:

On arrival at customer’s premise inform person-in-charge before any jobs are being carried out, to avoid interruptions in production or any other business interruptions.
Implement correct working methods, use correct tools and observe all safety rules and regulations.
Collection of local purchase parts from suppliers for service jobs
Carry out daily jobs as assigned / instructed by the Supervisor / Manager
Follow all instructions given in the scope of works as per service work order
Test run and monitor serviced units, record all readings to ensure units are running at satisfactory conditions
Write reports of jobs carried out on the service work order or recommend any follow up actions if needed.
Explain to customer if any follow up or repair jobs are needed
Maintain cleanliness at compressor room and surrounding area before leaving customer’s premise.


Records / maintenance and feedback:

Feedback to supervisor / manager on follow up actions required
Provide technical and quality feedback to the technical specialist according to customer’s feedback
Record all time spent in the field, workshop and other activities
Timely and correct feedback on work orders, weekly report and monthly report;
Working closely with sales team & project team to satisfy customer;
Maintain proper PPEs’ being issued, ensure service vehicle is in good and clean condition, upkeep personal tools & equipment and workshop area
Ensure proper usage and maintenance of all workshop equipment or measuring equipment.


Others:

Use of MAM (Mobile Asset Management Tool)
Work closely with Service Planners and Service Supervisors
Objective to complete each job first time fix.
In return, we offer you:


Required Skills:

Skilled in SCADA (Supervisory Control and Data Acquisition).
Proficient in instrumentation and control systems.
Experience with VSD (Variable Speed Drives) and VFD (Variable Frequency Drives)
Experience in the relevant field


Benefits upon hire:



Life insurance
HMO
Travel insurance for overseas training
Coffee allowance
Shuttle service
Birthday Token
Training and opportunities to travel abroad


Benefits u?pon regularization:


Monthly rice allowance
Vacation and sick leave credits
Additional leave depending on years of service
Health care program
Retirement plan
Uniform allowance
Wedding gift
Christmas groceries (GC)


Others:


Merit increase
Variable compensation
Free medical exam
A friendly, family-like environment
Plenty of opportunity to grow and develop
A culture known for respectful interaction, ethical behavior and integrity.
Access to global Job opportunities, as part of Atlas Copco Group