Property Management Specialist

Company Overview:
Top Off Realty is the property management arm of Top Off Capital, a real estate investment firm with a growing portfolio of multifamily properties across Connecticut, Rhode Island, and Massachusetts. With 115 units under management and more on the horizon, we're seeking a highly organized and detail-oriented Property Manager to oversee operations, bookkeeping, maintenance coordination, and leasing support as we scale.

Position Summary:
This role is ideal for a proactive, tech-savvy professional with experience in property management, accounting/bookkeeping, and maintenance coordination. The Property Manager will play a vital role in supporting daily operations, ensuring tenant satisfaction, and maintaining financial and operational records across our portfolio. Experience in leasing, vendor management, and SOP development is highly valued.

Key Responsibilities:

Property Management & Tenant Relations
Serve as the main point of contact for tenants regarding inquiries, maintenance requests, and lease-related issues. Draft, review, and manage lease agreements, renewals, and compliance documentation. Monitor tenant communications and coordinate move-ins/move-outs and unit turnovers

Maintenance Scheduling & Vendor Coordination
Coordinate with vendors, contractors, and in-house teams for repairs and capital improvements.Track and follow up on open maintenance requests to ensure timely resolution. Maintain a preferred vendor database and evaluate performance/cost

Bookkeeping & Financial Operations
Track rent collections, manage delinquency follow-ups, and issue late notices as needed. Input monthly transactions into Yardi. Reconcile property expenses and vendor invoices. Support monthly financial reporting and budget tracking in collaboration with ownership

Leasing Support
Respond to leasing inquiries and schedule property showings. Post and update listings on rental platforms. Assist in preparing marketing materials and lead tracking reports.

Administrative & Operational Support
Develop and document Standard Operating Procedures (SOPs) using Notion. Maintain accurate digital records and property data (leases, inspections, repairs, etc.) Support ownership in special projects including acquisition onboarding and portfolio expansion tasks

Qualifications:

3+ years of experience in property management, ideally in multifamily real estate

Familiarity with rent collection, extensive accounting, and property budgets

Proficiency with property management software (e.g., AppFolio, Yardi), Quickbooks, Excel, and Notion

Strong organizational skills and attention to detail

Excellent written and verbal communication skills

Bonus: Experience with leasing, underwriting, or vendor procurement

Compensation & Schedule:

Competitive base salary (commensurate with experience)

Performance-based bonuses available

Tuesday - Saturday, 9:00 AM – 5:00 PM EST (occasional after-hours support may be needed)

How to Apply:
Submit your resume and a brief cover letter detailing your experience in property management, bookkeeping, and operations. Selected candidates will be invited to interview via Zoom.

Join Top Off Realty
Be part of a mission-driven company that’s reshaping multifamily living in the Northeast through smart property management and community-oriented operations.