Administrative & Outreach Coordinator — Non?Profit Programs

Our U.S.?based 501(c)(3) organization seeks a mission?driven Virtual Assistant who can dedicate the majority of their time to community & program outreach (??60?%) while also handling core administrative support (??40?%). You will help us expand our volunteer, customer, and partner base online while keeping inboxes, calendars, and task boards running smoothly—so our small team can stay focused on delivering impact.

What You’ll Do & Deliver

Engagement & Outreach
Community Interaction: Reply to comments and DMs within 12?h, welcome new followers, and spark mission?centered conversation threads.• Targeted Group Outreach: Join and participate in niche Facebook Groups, LinkedIn Communities, subreddits, and forums where our ideal volunteers, clients, or partners gather. Share insights, answer questions, and organically introduce our programs.• Direct Lead Nurturing: Send personalized follow?up messages or emails to warm leads generated by posts, events, or referrals; log and tag them in the CRM.• Collaborate With Content Specialist: Provide timely copy points or FAQs for scheduled posts and flag trending questions that need new content.• Light Campaign Analytics: Pull reach, engagement, click?through, and conversion data from platform dashboards; compile a one?page monthly insight report with quick?win experiments.• Partner & Grant Scouting: Monitor LinkedIn + two grant databases for collaboration or funding leads; summarize 3 qualified opportunities per month (no proposal writing).

Administrative Support

Email & Calendar: Triage organization inboxes twice daily, draft/proof replies, and maintain the leadership calendar.
Task Board Upkeep.• Document & KPI Maintenance: File and version?control docs in Google Drive; refresh monthly KPI snapshot from a template.