Remote Podium Specialist

[IMPORTANT]: Applications that are incomplete or do not meet the listed qualifications will not be considered. Please ensure all requested materials are submitted for full review.

Are you highly skilled in using Podium to manage communications, streamline operations, and drive meaningful engagement? We're seeking a Podium Specialist who can support a fast-growing telehealth provider offering natural and alternative treatments for stress, pain, and sleep-related issues.

What You’ll Do
- Use Podium expertly to manage calls, texts, reviews, and follow-ups in one central dashboard
- Set up and optimize automations (e.g., missed call texts, review requests, reminders)
- Provide weekly and monthly usage insights and analytics to improve team communication and performance
- Deliver regular training sessions to staff on maximizing Podium’s tools and features
- Identify opportunities to improve client communications through Podium integrations and reports

Who You Are
- Based in the Philippines with excellent written and spoken English
- At least 1–2 years of experience working with Podium (or similar communication platforms)
- Strong understanding of customer messaging workflows, VoIP systems, and SMS automations
- Analytical thinker with experience generating reports and actionable insights
- Proactive, reliable, and comfortable conducting virtual trainings or walkthroughs
- Experience in wellness, health, or service-oriented industries is a plus

About the Company
We are a remote-first telehealth provider supporting Australian clients with compassionate, holistic care. Our team of doctors, patient care specialists, and support staff helps people access safe, natural alternatives for better sleep, reduced pain, and improved emotional well-being, wherever they are.

How to Apply
We’re looking for someone who truly understands how to make Podium work for a growing, wellness-focused team. Please send us:
1. Your Resume – Highlighting your experience using Podium or similar communication tools
2. Relevant Work Samples or Case Studies – This could include insights reports, workflow setups, automation examples, or training materials you’ve created
3. A Short Video Introduction (1–2 minutes) – Tell us about your experience with Podium, how you’ve helped teams improve their communication or patient engagement, and why you’d be a great fit for this role