Virtual Assistant for Short-Term Rental Property Management and Construction Company (Part-Time)

We’re seeking a highly organised and proactive Virtual Assistant to support our growing short-term rental and construction business. You’ll help manage guest communication, coordinate cleaning schedules, update listings, and support backend operations, such as but not limited to collecting and recording payments, preparing invoices etc. The ideal candidate must also possess basic quick books accounting knowledge and have excellent command of the English Language. If you're detail-oriented, resourceful, and have experience with platforms like Airbnb, Expedia, booking.com, VRBO, Hostaway, Quickbooks we want you on our team!

RESPONSIBILITIES:

~ Respond promptly to guest inquiries and booking requests on using our property management tool Hostaway and other platforms directly
~ Coordinate check-ins and check-outs, send arrival instructions
~ Schedule cleaning and maintenance teams
~ Update availability calendars and property listings
~ Prepare owner statements (preferred but not required)
~ Manage guest reviews and follow-ups
~ Assist with creating standard operating procedures s and digital templates (e.g. welcome books, checklists)

QUALIFICATIONS:

~ Proven experience as a Virtual Assistant in short-term rentals or property management
~ Excellent English (spoken and written)
~ Experience with Airbnb, Hostaway, or other PMS tools is a plus
~ Proficient in Google Workspace (Docs, Sheets, Gmail, Calendar)
~ Strong attention to detail and time management
~ Able to work independently and proactively

Availability to work Jamaican business hours (EST timezone)
WORK HOURS:
Part-time: 30-35 hours/week
(With flexibility during peak check-in/check-out hours and weekends)

SALARY:
USD $500

Performance bonuses and annual increases
BENEFITS:

Long-term, stable work with room for growth
Paid time off and holidays after probation of 6 months
Work from home
Performance-based incentives