Remote Key Account Manager – B2B Industrial Supplies

---------- is a fast-growing distributor of over 250 trusted industrial and commercial brands, serving clients across Canada. Our customers include hospitals, schools, manufacturers, janitorial services, hotels, municipalities, and more.

We're looking for a remote Key Account Manager to build and manage client relationships, respond to inquiries, and help scale our repeat customer base.

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Your Responsibilities

- Follow up with past clients and incoming leads via email and phone
- Create quote, check inventory, and coordinate orders with our fulfillment team
- Track orders and keep clients informed throughout the process
- Upsell and suggest alternatives or bulk options when needed
- Identify recurring buyers and develop long-term relationships
- Maintain CRM or spreadsheet to track activity and follow-ups
- Provide weekly reports and insights on client needs

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What We're Looking For

- Fluent in **English**, both spoken and written (French is a bonus)
- At least 1 year of B2B customer service or account management
- Excellent attention to detail and professional tone
- Self-motivated and comfortable working independently
- Comfortable with CRMs, Google Sheets, and handling multiple clients
- Able to work during Canadian hours (at least 4-hour overlap)

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Compensation Breakdown

- $110 USD/week base during 1-month probation
- $10 USD bonus for every first order you close with a new client
- 5% commission on all orders (first and repeat) handled by you

> Top performers will be considered for a salary increase and team leadership roles.

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******If interested *****

1- Send your CV
2-Send a short 1-minute video or audio introducing yourself and why you think you're a great fit for this role.
3- Tell us 3 brands that we sell at ----------