Senior Accountant/Operations Manager

This is a key leadership role. You’ll manage internal workflows, supervise tax and bookkeeping staff, and ensure consistent, timely, and high-quality project delivery. You’ll also work closely with the CEO, interface with clients when needed, and collaborate with our Company Administrator to maintain internal structure and communication.
This role is ideal for someone who thrives on managing people, refining systems, and taking ownership of outcomes. This is for a full-time position working with me and the team, Monday to Friday, 5 am to 2 pm Eastern Standard Time Zone.

Key Responsibilities
Supervise daily operations across tax and bookkeeping workflows
Assign projects, monitor task progress, and ensure timely delivery
Review completed tax and bookkeeping work for accuracy and completeness
Maintain task tracking and internal workflow systems (e.g., ClickUp or equivalent)
Collaborate with the Company Administrator to ensure tea ---------- mbers have access to SOPs, Loom videos, and required tools
Coordinate with the admin on onboarding, documentation, and internal communications
Communicate with U.S.-based clients as needed for project updates, clarifications, and issue resolution
Respond to client taxation notices, including researching the issue and contacting IRS/state tax agencies when necessary
Attend client Zoom calls with the CEO when required
Coach, support, and hold staff accountable for quality and deadlines
Maintain and refine SOPs with the help of the administrative team
Provide weekly updates and performance summaries to the CEO

Requirements
At least 4+ years of experience in accounting, tax preparation, or bookkeeping
At least 2 years in a supervisory or operations leadership role
Experience preparing or reviewing U.S. tax returns (1040, 1120, or 1065) is highly preferred
Proficient in Microsoft Excel, Word, and Outlook (desktop versions)
Comfortable working via Remote Desktop Protocol (RDP) to access a U.S.-based server
Experience using ATX tax software or similar (preferred)
Excellent English communication skills (spoken and written)
Strong customer service skills
Enthusiastic, eager to learn, and take on new challenges
Highly organized, detail-oriented, and results-driven
Confident in delegating, giving feedback, and managing performance
Stable internet connection and distraction-free work environment

PLEASE DO NOT APPLY IF YOU DON'T HAVE EXPERIENCE WORKING IN A USA-BASED OR CANADA-BASED ACCOUNTING FIRM/CLIENT OR IF YOU ALREADY HAVE A PART-TIME OR FULL-TIME JOB.


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