Medical Office Assistance

About the Role:
We are a busy, team-based medical practice located in Ontario, Canada, currently seeking a Remote Medical Office Assistant (MOA) based in the Philippines to support our administrative operations. This is a long-term remote opportunity ideal for someone with strong communication skills, attention to detail, and experience in a healthcare setting.

Responsibilities:
• Answer incoming phone calls and respond to patient inquiries with professionalism and empathy
• Book, cancel, and reschedule appointments using EMR software
• Review and manage incoming electronic faxes, emails, and messages
• Update patient records and maintain accurate documentation
• Communicate with patients about forms, test results, or follow-up instructions as directed
• Assist with basic administrative tasks including document preparation and data entry
• Collaborate with on-site staff during Canadian business hours

Qualifications:
• Minimum 2 years of experience in a medical or healthcare administrative role
• Experience with Electronic Medical Records (EMR); PS Suite experience is a plus
• Excellent verbal and written communication skills in English
• Strong organizational skills and ability to multitask in a fast-paced environment
• Tech-savvy with reliable internet and access to a quiet workspace
• Availability to work 9:00 AM – 5:00 PM Eastern Time (Canada time zone)

Preferred Qualifications:
• Background in nursing, medical transcription, or healthcare admin
• Familiarity with OHIP or the Canadian healthcare system

What We Offer:
• Stable long-term remote opportunity
• Supportive and respectful team environment
• Ongoing training and clear workflows
• Competitive hourly pay based on experience

To Apply:
Please submit your resume and a short cover letter outlining your relevant experience and availability to ----------