Bookkeeper

About Us:
We’re a Los Angeles-based fire and life safety company committed to protecting people and property with precision and integrity. We install, inspect, and maintain life-critical systems for commercial clients — and that means billing must be as sharp as the services we provide.

We’re looking for a remote Bookkeeper & Billing Specialist who can own our service-to-cash flow — from ensuring every Work Order is billing-ready to managing accounts receivable and client communication. If you’re meticulous, reliable, and thrive in a systems-driven environment, you’ll fit right in.

Your Core Mission:
Get accurate invoices out daily.
Protect our cash flow.
Ensure every billed service is clean, documented, and defensible.

Key Responsibilities:

Daily Billing: Review completed Work Orders and Orders in Dynamics 365 Field Service and ensure they are ready to post — then post and generate invoices.

Invoice QA: Before posting, verify scope completion, PO/work tracking number, service descriptions, contact info, and pricing.

Invoice Delivery: Send clean, timely invoices from Business Central, track confirmations, and log communication.

Cash Application: Match incoming payments to the correct invoices, manage prepayments, partials, and overpayments.

Collections: Follow up on overdue invoices via email and phone. Escalate when needed. Be persistent, not pushy.

Dispute Resolution: Investigate billing discrepancies using Field Service notes, photos, and reports. Coordinate with technicians if needed.

Reporting: Prepare weekly aging reports. Flag risks. Help leadership track accounts that need attention.

Documentation & Compliance: Maintain digital records of all invoices, work orders, and payments. Be audit-ready at all times.

What You Need to Succeed:
3+ years of professional bookkeeping, invoicing, or AR experience

Fluent written and spoken English

Experience with Microsoft Dynamics 365 Business Central (required)

Experience with Dynamics 365 Field Service (strongly preferred)

Strong skills in Microsoft Excel, Outlook, and cloud-based file management

Ability to follow a billing checklist daily, without supervision

High attention to detail, excellent organizational habits

Ability to work Los Angeles hours (PST) — no exceptions

Bonus Points For:
Experience billing for a service-based business (construction, HVAC, fire/life safety, telecom, etc.)

Familiarity with Work Order lifecycle management

Experience navigating client POs, portals, or Net Terms billing environments

What We Offer:
Competitive pay with room for growth

Paid U.S. holidays

Stable, long-term opportunity with a growing company

Clear expectations, detailed SOPs, and support when you need it

A chance to work in a mission-driven industry that protects lives