Virtual Assistant

Our retention marketing agency, specializing in Email & SMS marketing for e-commerce brands, is seeking a VA/project manager to join our team. The successful candidate will be responsible for coordinating email and SMS marketing campaigns and supporting operational activities. The ideal candidate will have experience working in a marketing agency, strong organizational skills, and be highly detail-oriented. This person will also be responsible for creating and maintaining standard operating procedures. New graduates that are eager to learn and grow at a fast pace are also encouraged to apply.

Responsibilities:

Coordinate email and SMS marketing campaigns for clients
Create and maintain marketing calendars and ensure all deadlines are met
Support operational activities, including client onboarding and ongoing project management
Create and maintain standard operating procedures for marketing and operational activities
Provide administrative support to the team, including scheduling meetings and managing files
Help manage client relationships, including answering client inquiries and ensuring client satisfaction
Collaborate with agency designers, copywriters, and strategists to ensure deliverable timelines are met