Virtual Assistant

About Us:
IntegriTest Labs is a growing mobile lab company specializing in DOT drug testing, DNA testing, and health screenings across Texas and Mississippi. We are seeking a reliable, detail-oriented Virtual Assistant to support daily administrative tasks and help us scale efficiently.

Responsibilities:
• Manage appointment scheduling via Acuity and confirm client appointments.
• Respond to client inquiries by email, text, or phone using provided scripts.
• Enter and organize client records, chain of custody forms, and documents.
• Support outreach to trucking companies, staffing agencies, and local businesses (emails, follow-up calls).
• Assist with basic marketing tasks like sending newsletters and posting on social media.
• Monitor supply inventory and alert when restocking is needed.
• Track certifications and compliance deadlines.

Requirements:
• Experience with admin work, customer service, or healthcare preferred.
• Comfortable using tools like Acuity, Gmail, Google Sheets, Canva (basic).
• Professional communication skills.
• Reliable and able to work independently.
• Knowledge of drug testing/healthcare processes is a plus but not required (training provided).