Full-Time Virtual Assistant (Philippines) – SaaS Account Setups & Client Support for CloseGPT.ai

Responsibilities:

Set up new client accounts on CloseGPT.ai

Complete all onboarding tasks, including integrations, customizations, and initial configurations

Manage client communication during onboarding to ensure a smooth setup experience

Handle ongoing support requests and troubleshoot minor issues

Coordinate with the internal team for technical escalations if needed

Document processes and continually update our setup procedures

Maintain accurate records of client accounts and setup progress

Assist in testing and quality assurance for platform updates

Additional administrative tasks as needed

Requirements:

Excellent English communication skills (both written and spoken)

Strong technical skills and quick to learn new software platforms

Experience working with SaaS (Software as a Service) tools preferred

Highly organized, detail-oriented, and proactive

Ability to follow step-by-step instructions and also identify areas for improvement

Reliable internet connection and backup options

Availability to work US hours (or overlap by at least 4 hours)

Preferred but not required:

Previous experience with CRM tools, AI platforms, or automation software

Background in customer support, onboarding, or technical assistance roles

What We Offer:

Work-from-home flexibility

Growth opportunities within a fast-expanding tech company

Supportive and professional team environment

How to Apply:
Send your resume and a short video (2-3 minutes) introducing yourself and explaining why you would be a great fit for this role to [Insert Email Address].
Please use the subject line: VA Application – CloseGPT.ai