Customer Service Representative

We're Hiring: Customer Support Representative

We're a growing eCommerce business and things are moving fast — which means we're looking to add a few solid team players ASAP! We're specifically looking for someone with 1–2 years of experience in eCommerce, ideally with a good understanding of how dropshipping works.

What You’ll Do:

Respond to Emails & Calls – Assist customers with questions, order issues, and general support inquiries.
Navigate Shopify – Confidently help customers through our Shopify store.
Work with the Team – Collaborate with fellow support agents to resolve customer concerns.
Handle Minimal Tasks as Needed – Light admin tasks, basic data entry, or order checking may be assigned occasionally to support team workflow.

What We’re Looking For:

eCommerce & Dropshipping Knowledge – You understand how online stores and the fulfillment process work.
Shopify Experience – You’ve used Shopify and can troubleshoot customer issues confidently.
Customer Support Pro – You’ve worked in support before and know how to handle customers with empathy and professionalism.
Fluent English – You write and speak English clearly.
Team-Oriented – You’re easy to work with and enjoy collaborating.
Bonus Points – Experience using Gorgias or Richpanel is a big plus.
Tech-Ready – You have a reliable computer, strong internet connection, and a quiet, distraction-free workspace.

? We’re looking to hire ASAP! To confirm you’ve read the full job post, please include the word "Potato" in your application. Applications without it won’t be considered.

If you're ready to grow with us and be part of a fast-moving team, apply now using our Google Form.