Virtual Real Estate Assistant – Buyer Coordinator (Graveyard Shift | Full-Time) Work From Home | 11AM–8PM EST (11PM–8AM

You are highly organized, proactive, and take complete ownership of your role. You have at least 2 years of experience supporting U.S.-based real estate agent, ideally in buyer coordination, and you pride yourself on delivering exceptional service and accurate, timely support. or 2+ years of experience in a management position in a U.S based customer call center.

You are resourceful, take initiative, and know how to manage multiple priorities without dropping the ball. Your communication skills—especially written—are excellent, and you’re confident handling clients and coordinating with agents. You value speed and urgency, but never sacrifice accuracy or client experience. If you are willing to work hard and learn, we will train the right candidate.

YOUR ROLE & RESPONSIBILITIES
Client Communication & Lead Management:

Monitor Zillow, ---------- , RealScout, and agent inboxes for new buyer leads

Respond promptly to inquiries and introduce buyers to the preferred lender

Send follow-up emails, Buyer Info Packets, and Raving Fans vendor lists

Maintain detailed communication logs in Follow Up Boss (CRM)

Schedule and manage consultations, showings, inspections, and appraisals

Send calendar invites, confirm appointments, and prevent scheduling conflicts

Optimize showing routes and secure access info (lockboxes, gate codes, etc.)

Create and manage Google Drive folders for each buyer

Build and send Highnote presentations with tour and vendor info

Set up RealScout searches and track buyer preferences

Coordinate transaction handoff to the Transaction Coordinator

REQUIREMENTS
2+ years experience as a VA (real estate experience preferred)

Excellent written and spoken English communication

Strong organizational skills and attention to detail

Reliable, fast internet with backup, prefer a candidate close to Manila or other metropolitan area to ensure fast reliable internet and less weather interruptions.

Laptop or desktop with camera, noise-canceling headset, and smartphone

Tech-savvy and confident using or learning

Google Workspace (Docs, Sheets, Drive, Calendar)

Follow Up Boss (CRM)

RealScout

Basecamp

Highnote

I know it's a lot.. but we want someone who is not afraid of a challenge. Our current VA has been with our team for 5 years, and is not leaving- we are hiring because we are growing. If you seem like a good fit for the job, you’ll hear from us.
Candidates who reach out to the client directly will not be considered.