Virtual Assistant|Hostaway | Airbnb|Booking.com

Communicated with guests and managed booking platforms, including Airbnb, Hostaway, ---------- , VRBO, and others.
• Searching for properties to open new locations.
• Updating and optimizing property listings.
• Handling guest reviews and maintaining the company’s booking website.
• Collaborating with cleaners, handymen, designers, and property owners.
• Managing relationships with existing partner companies and onboarding new ones benefits the company.
• Creating tables and documents to track the company’s cash growth.
• Overseeing guest check-in/out instructions and ensuring adherence to company policies.
• Managing payments, deposits, and financial processes via platforms and Stripe.
• Prepare weekly/monthly financial reports and track the company’s cash flow growth.
• Maintaining existing project documentation and creating new documentation
• Search and interview new VA’s in the future.
• Proactively identifying opportunities to enhance company profits and expand the property portfolio.
• Performing personal tasks for the CEO, such as call scheduling, work planning, and prioritization etc.
• Assisting in working with additional company products such as “AirProfits” and “Alliance Investment.”
• Working with all existing tools and services, such as camera applications, smart lock tools, door ring apps, and other property management technologies.
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