Operations Manager

Operations Manager – Precision Pro Needed to Power a High-Performance Marketing Machine

Are you obsessed with spreadsheets, systems, and turning chaos into clarity? Does your pulse quicken at the thought of organizing KPIs, tracking performance, and driving alignment across departments? If you live for structure, systems, and accountability—and you've spent a decade leading operations inside a high-performing marketing agency—then this could be the most exciting role you’ve come across in years.

We’re looking for a seasoned Operations Manager who isn’t just task-oriented, but strategically minded. You’re the type who builds dashboards before breakfast and gets a dopamine hit from crossing off agenda items. You thrive in fast-paced environments where you're the glue holding everything together, and you're not afraid to roll up your sleeves to get the numbers right or streamline a broken process. If that sounds like you, read on—your future team at ROAR MEDIA is waiting.

Your Role at ROAR MEDIA
At ROAR MEDIA, we’re scaling fast—and the ideas are flowing. What we need now is an operations leader who can take our visionary ---------- ntum and turn it into structured, measurable execution. Your mission is to bring discipline to the day-to-day operations of a creative agency, ensuring that the business runs like clockwork while staying aligned with our strategic goals.

This isn’t about managing tasks or chasing creatives for deliverables. You’ll be managing company-wide KPIs, creating financial and performance dashboards, building hiring pipelines, developing meeting cadences and agendas, and acting as the operational backbone of the company. You’ll collaborate directly with leadership and accounting to generate financial projections, invoice clients, and monitor margin health. You’ll lead internal hiring and firing decisions, maintain operational SOPs, and manage the rhythm of the business from quarterly planning to weekly execution.

You must have 10+ years of agency operations experience, a proven track record of managing teams and systems, and a mind for both macro-level strategy and micro-level precision.

Role Overview
Title: Operations Manager
Status: Full-Time / Remote (Ideal for candidates in the Philippines or Pakistan)
Salary: $2,500 - 3,500/month USD
Bonuses: Performance-Based Incentives
Tools: Asana, Slack, Google Workspace, GoHighLevel (GHL), Zapier, and more
Reports To: Founder/CEO



What You’ll Be Responsible For:
Tracking and analyzing company KPIs across departments


Building and maintaining spreadsheets, scorecards, and reporting dashboards


Collaborating with the accounting team on financial projections, cash flow planning, and client invoicing


Developing and facilitating meeting agendas, planning rhythms, and company calendars


Leading hiring, onboarding, and performance management for team and contractors


Managing day-to-day agency operations, team alignment, and system optimization


Creating and maintaining SOPs and documentation for every core operational function


Working closely with the CEO to translate vision into execution



What You Bring to the Table
Minimum 10 years of operational leadership experience inside a digital marketing or advertising agency


Mastery of operations, finance basics, and organizational leadership


Proven ability to design, manage, and improve internal systems and workflows


Extremely detail-oriented, structured, and driven by performance metrics


Strong communication skills—written and verbal—and comfort working remotely across time zones


Bonus if you’ve worked with GoHighLevel (GHL), ClickUp/Asana, and CRM/marketing automation platforms



Ready to Level Up?
This is not a stepping stone or junior management gig. We’re only looking for the best—those ready to lead, own outcomes, and bring order to creativity. If that’s you, take the first step.

Start by completing this 7-minute Culture Index Survey:
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Let’s build a company where world-class operations power world-class marketing. Apply now.