Secretary/Receptionist

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Job Description-

Assist and Schedule appointments with customers.



Email & Phone Handling – Professional communication via email, live chat, or calls

Basic Bookkeeping

CRM (Customer Relationship Management) – Store customer details, service history, and communication logs. (must be willing to learn how to use the company software that includes customer information.)

Handle payroll ( have to be willing to learn this)

Must know the basics of WordPress and SEO

Hold morning meetings with technicians.

Requirements-

-Must speak English fluently. Must have at least C1 or C2 English proficiency.

-Must have Good internet and a computer.

-1 year of Call Center/Telemarketing experience.

- 1 year of Experience with field service management or CRM software.

- 1 year of Experience using WordPress and SEO

- Must be comfortable with job scheduling, invoice processing, and customer database management.