Client Intake Specialist

We seek a proactive and results-driven individual to join Brauns Law, a U.S.-based personal injury law firm. As a key tea ---------- mber, you will be crucial in converting leads into clients through effective communication and strategic engagement.

Responsibilities:
Lead Management: Use Go High Level (CRM) systems to manage leads efficiently, logging and following up on all interactions.

Warm Lead Calling: Initiate outbound calls to previously interested leads in our CRM system to schedule them with our free evaluation service.


Email Management: Respond promptly and professionally to emails received, providing accurate information and assistance.

Intake Evaluation Calls: Conduct intake interviews with potential clients to gather necessary information and assess their needs to determine whether a direct contract can be offered.

Follow-Up: Proactively follow up with potential clients after intake interviews to address any additional questions and move them through the intake process.

Social Media Engagement: Monitor the firm's social media platforms and respond to messages and comments promptly and professionally.

Requirements:
Must be fluent in English and have excellent communication skills, both written and verbal.

Prior Experience: Demonstrated experience in lead management and CRM systems is essential.

Sales Experience: Must be comfortable with overcoming objections.

Include the word “macaroni” anywhere in your application.

Organizational Skills: Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Attention to Detail: Meticulous attention to detail, particularly in documenting interactions and managing client information accurately.

Adaptability: Flexibility to adapt to changing priorities and responsibilities, willing to take on new challenges as needed.

If you're ready to take on an exciting challenge and contribute to our team's success, we invite you to apply.