Virtual Assistant – Customer Support + Soft Sales (Full-Time)

Hours: 8 hours/day, Monday–Friday
Pay: $3–$4/hour (Based on experience)
Schedule: 8:00 AM – 4:00 PM Pacific Time (This is a must)
Location: Remote (Philippines preferred)
Start Date: ASAP

About Us
We’re a fast-growing home cleaning company that takes pride in delivering excellent service to our clients and creating smooth, stress-free experiences for busy families. We use smart systems and automation tools to stay organized, and now we’re looking for a reliable and detail-oriented Virtual Assistant to take ownership of customer support, scheduling, and soft sales.

What You’ll Do (Day-to-Day Tasks):
Respond to inbound leads via text, call, and chat (within 5 minutes)

Quote clients using our simple quote calculator + prepared scripts/snippets

Schedule jobs and update appointments inside ZenMaid

Answer calls or make follow-up calls as needed (script provided)

Use GoHighLevel to update client status and move them through pipelines

Use Slack for team communication and daily updates

Update and organize information in Google Sheets and Google Docs

Offer alternative options to leads who express price concerns

Maintain clean and organized records of communication and client info

What We’re Looking For:
Fluent English speaker (must be strong with written + spoken communication)

1+ years of experience with CRMs or scheduling platforms

Experience with ZenMaid or cleaning industry scheduling is a huge plus

Comfortable with quoting, texting clients, and light sales conversations

Able to manage tasks independently and stay responsive during your shift

Reliable internet, quiet workspace, and a positive, solution-oriented mindset

Tools You’ll Use:
ZenMaid (scheduling + job calendar)

GoHighLevel (pipeline movement + automation triggers)

Slack (team communication)

Google Sheets + Google Docs (tracking, notes, records)

Internal calculators, scripts, and templates (training provided)

Compensation:
$3–$4 per hour depending on experience

Long-term growth potential for the right candidate

How to Apply:
Send us a message with:

A short intro video or voice message (1–2 minutes)

A brief summary of your relevant experience

If you’ve worked with ZenMaid, GoHighLevel, Google Sheets, or Slack, let us know

We’re excited to bring on a sharp, organized, and friendly VA who can confidently support our day-to-day operations and help us grow. If you love systems, service, and getting things done — apply today!