Customer Service Representative

Customer Service Representative
Remote | Part-time
with 2-5 Years Experience Required

Are you a results-driven sales professional with a strong customer service foundation? Do you have a proven track record in CSR, and are looking to be part of a growing and dynamic team? We want to hear from you!

About the Role
We are seeking a Customer Service Representative who can effectively drive sales, manage leads, close deals, and maintain long-term client relationships for our service company. You will also handle customer inquiries professionally, ensuring customer satisfaction, support throughout the sales cycle and other related tasks.

Qualifications
2 to 5 years of proven experience in CSR

Strong background in customer service
Excellent verbal and written English communication skill
Strong negotiation and closing skills
Confidence in presenting solutions and handling objections
Experience using CRM tools (e.g., HubSpot, Salesforce) is a plus
Comfortable with lead generation, cold calling, and email campaigns
Highly organized and self-motivated
Able to work under minimal supervision

Your Responsibilities
Conduct outbound sales activities (email, cold calling, follow-ups)
Present and pitch our services to potential clients
Identify decision-makers and create sales strategies
Build and maintain long-term client relationships
Maintain records of all sales activities using CRM
Collaborate with internal teams to ensure smooth onboarding and service delivery
Respond to customer inquiries and provide timely, professional support
Maintain document for the work report

Salary
Competitive (based on experience)
Plus commission and performance-based incentives may apply

Working Hours
Part Time | Mondays to Fridays
5-6 hours

How to Apply
Send your updated resume and a short cover letter highlighting your customer service experience at ----------

If this sounds like you, apply now and be part of a company that values growth, results, and work-life balance!