Social Media Manager

-Research current trends and audience preferences
-Design and implement social media strategies aligned with business goals
-Prepare and submit collaterals for approval at least 2 weeks ahead
-Post at least 2x daily on platforms like Facebook, Instagram, and TikTok
-Set goals and report on analytics
-Create and share engaging content (text, photo, video, GIFs, etc.)
-Monitor SEO and website traffic metrics
-Collaborate with internal teams for consistent brand messaging
-Address customer concerns quickly and professionally
-Maintain a strong and solid online presence
-Oversee account designs (timeline cover, profile pics, layout, etc.)
-Suggest and implement brand-building features (promos, competitions, etc.)
-Stay updated on social media trends, tools, and best practices
-Coach team members on content creation
-Define key performance indicators (KPIs)
-Work with copywriters and designers on content
-Network with influencers and industry professionals
-Create compelling content for social campaigns
-Monitor brand mentions and respond to comments
-Provide excellent customer service via social channels
-Analyze data to measure campaign success
-Follow platform rules and company policies
-Report results and updates to Senior Management