Inbound/Outbound Sales Representative

We are looking to hire an Inbound/Outbound Sales Representative for a Home Cleaning Company based in the USA. Primary tasks will include answering incoming sales calls, discussing cleaning options that fit the client's needs, being confident while upholding a consistent close rate, maintaining professional communication with the clients via email/call/text, scheduling home cleaning with our home cleaners, and following up with clients after cleans are completed. Proficient English (oral and written) and reliable internet are a must have. Some training will be provided, but sales experience is a must. Pay will include a base pay with weekly bonuses based on successful sales close rates.

Task Requirements:
- Answer inbound calls and emails and make outbound calls as necessary
- Offer the products and services to the interested leads
- Handle customer inquiries on all communication platforms used by the business
- Assist in scheduling appointments/site visits
- Ability to write clear and concise emails to prevent confusion
- Be the first point of contact for customers
- Possess an empathetic yet confident demeanor over the phone
- Updating client information, processing orders over the phone, etc
- Ability to work alongside different departments
- Willingness to be assigned to other administrative tasks
- Manage leads as they come in
- Assist in recruiting US staff, manage the Indeed job listing, review applicants, and help the client in onboarding the new employee
- Maintain and manage records and other business and/or client information
- Manage the social media pages of the business