Influencer & Affiliate Admin Specialist

Resume required to be considered.
Must be available to work US Pacific Standard Time (PST) hours
Contract will be managed through Deel and work will be tracked using Hubstaff

Role Overview

The Influencer/Affiliate Admin Specialist will be the organizational backbone of our influencer and affiliate programs, managing key backend tasks including reporting, inbox management, tracking content, and ensuring smooth communication across our creator network. This is an excellent opportunity for someone who thrives in a fast-paced digital environment and has an eye for detail.

Responsibilities:

Affiliate Revenue Reporting:
•Attribute revenue by specialist and creator, reconciling monthly totals.

Inbox & Communication Management:
•Manage our affiliate and influencer email inbox ---------- inbound affiliate requests via Refersion, and take them through the onboarding process (product requests, promo code creation, etc.) before delegating the creator to a designated specialist.
•Route VIP collaboration inquiries to the Influencer Program Manager.
•Distribute mid-tier inbound requests to influencer specialists based on current bandwidth.
Creator Operations:
•Submit product sample requests for affiliates and ensure tracking is maintained.
•Track incoming content via Brand24, and gather & organize Spark Codes for boosting, and email addresses for our weekly affiliate newsletter from creators not yet in the program.

Newsletter & Program Maintenance:
•Identify creators tagging us on social media who may not yet be in the program.
•Add new creators to the newsletter list and maintain our creator master sheet.

Requirements:
•Highly organized and detail-oriented
•Comfortable working in Excel (basic formulas, filters, organization)
•Familiarity with TikTok Shop, Spark Ads, or influencer marketing a major plus
•Excellent written communication skills
•Proactive and able to work independently in a remote setting
•Experience using tools like Brand24 or other social tracking platforms is a bonus