Ndis intake officer must have NDIS experience

We are expanding our virtual team and are looking for a dedicated and skilled individual from the Philippines to join us as a Remote Administrative Support Officer.

Key Responsibilities:
• Assist with onboarding new clients, including preparing and managing NDIS Service Agreements.
• Provide administrative support to the team across a range of client-related documentation.
• Communicate professionally and clearly via email and video calls with clients, staff, and stakeholders.
• Input and manage data using our internal client management software (training provided).
• Follow up on documentation and ensure all required compliance tasks are completed.

Essential Skills:
• Excellent written and spoken English communication skills.
• Strong attention to detail and a high level of accuracy.
• Familiarity with NDIS processes, particularly service agreements and onboarding workflows.
• Comfortable using Google Workspace (Docs, Sheets, Gmail, Drive) and willing to learn new systems quickly.
• Reliable internet connection and a quiet home workspace.

Desirable:
• Previous experience working with Australian clients or in NDIS-related roles.
• Background in healthcare, disability support, or allied health admin is a plus.