Mortgage Processor / Underwriting Assistant

About the Role:
We are looking for a highly organized, detail-oriented Mortgage Fulfillment Specialist to manage the entire mortgage process from intake to closing. This is a full-cycle role ideal for someone who thrives in a fast-paced, client-focused environment and understands the nuances of mortgage underwriting, documentation, and client communication.

Key Responsibilities:
Serve as the primary point of contact for mortgage files from submission to closing

Collect, review, and organize all necessary documentation from clients (income, assets, credit, etc.)

Perform preliminary underwriting analysis to ensure file completeness and lender-readiness

Organize file details on to our Filogix expert web based program

Submit mortgage applications to lenders and follow up for updates and conditions

Communicate clearly with clients, realtors, lawyers, and lenders throughout the process

Track and manage timelines to ensure smooth and timely closings

Update CRM systems with all file notes and documentation

Proactively identify issues that could delay approval and work on solutions

Assist with ordering appraisals, reviewing commitment letters, and satisfying lender conditions

Qualifications:
2+ years of experience in mortgage processing, underwriting support, or a similar role

Strong understanding of Canadian mortgage documentation and lender requirements

Familiarity with mortgage CRM platforms (e.g., Filogix and GoHighLevel is a bonus)

Excellent communication and organizational skills

Attention to detail and ability to work independently

Bonus: Previous experience working with brokers or alternative/private lenders

Why Join Us?

Work with a fast-growing, client-first mortgage team

Flexible work environment

Opportunity to grow into underwriting or management roles

Competitive compensation based on experience