Online Customer Support & Sales Representative

Responsibilities:
- Engage with customers through chat in a friendly, personalized, and persuasive manner
- Build and maintain strong rapport with clients through consistent communication
- Drive sales by identifying customer interests and offering tailored suggestions
- Track conversations and report feedback to help optimize overall engagement strategy
- Support in maintaining a positive brand presence through messaging

Requirements:
- Excellent written English and communication skills
- Sales-minded with the ability to upsell through conversation
- Experience in a similar field for 1+ years
- Reliable internet connection and ability to work independently
- Emotionally intelligent, patient, and adaptable in tone and approach
- Organized and attentive to customer behavior and preferences

This role offers long-term growth potential. High performers will be considered for promotions and pay increases.