Operations Analyst - Up to 300 PHP/Hour

Join the team behind Scendr – one of the UK’s fastest-growing Amazon prep centres!

About Us:
Scendr is a fast-growing Amazon prep centre based in Essex, helping Amazon sellers streamline their operations with efficient, reliable prep services. A prep centre is a warehouse service that receives, inspects, labels, and prepares products on behalf of Amazon sellers — making sure everything meets Amazon’s strict requirements before items are shipped to Amazon’s fulfilment centres. We support a wide range of sellers, from side hustlers to 7-figure Amazon businesses, acting as the backend engine that keeps their logistics running smoothly. As we scale, we’re looking for a highly organised and detail-oriented Operations Analyst to help keep our internal operations sharp and our clients supported.

???? Role Overview:
As an Operations Analyst at Scendr, you’ll play a key role in keeping day-to-day operations running smoothly behind the scenes. From managing client onboarding and logistics coordination to maintaining key documentation and compiling reports, you'll be a critical link between our clients, warehouse team, and leadership.

???? Responsibilities:

???? Client Operations & Support
Assist with onboarding new clients, including registration, documentation, and service setup

Respond to client queries around turnaround times, packaging standards, or order status

Coordinate and schedule inbound shipments and outbound collections with clients and couriers

Book and remind the team of any virtual meetings or warehouse site visits

???? Communication & Inbox Oversight
Manage the shared inbox: respond to general inquiries, escalate when needed, and keep communication tidy and professional

Support light marketing admin such as scheduling newsletters or automated follow-up messages for leads

???? Logistics Coordination & FBA Support
Schedule box and pallet collections from the warehouse and client locations

Create Amazon FBA shipments within Seller Central based on submitted prep forms

Communicate with clients to confirm shipment details and booking confirmations

Coordinate with the warehouse team to ensure labels and shipping documents are accurate and on time

???? Reporting & Process Improvement
Compile weekly or monthly reports highlighting prep volumes, turnaround times, flagged issues, and operational trends

Maintain and update internal SOPs as workflows evolve

Organise and manage key documentation in Google Drive, including onboarding materials and operational workflows

???? Research & Support Tasks
Conduct light research when needed, such as looking up packaging suppliers, competitor services, or courier updates

? You’re a Great Fit If You:

Have prior experience in operations, logistics, administration, or e-commerce (BONUS if you have experience in Amazon FBA)

Are extremely organised and have excellent attention to detail

Enjoy working behind the scenes and making sure things run like clockwork

Are confident with tools like Google Drive, Gmail, and spreadsheets (bonus if you know Notion or Airtable)

Can spot inefficiencies and take initiative to improve processes

Communicate clearly and professionally with both clients and internal teams

???? How to Apply:
If you’ve read this far and you’re excited about the role — we want to hear from you!

???? To apply, please click the link below and fill out the application form:
----------

?? Only applications submitted via this form will be considered.