Virtual Assistant – Recruiting, Scheduling & Bookkeeping (Homecare Franchise Support

As a Virtual Assistant, you will play a critical role in the day-to-day operations of our franchise. You’ll assist with recruiting caregivers, managing schedules, and maintaining accurate financial records. This role requires a self-starter with strong communication skills and hands-on experience with QuickBooks and Axiscare software. Prior experience in the healthcare or homecare industry is highly preferred.

Key Responsibilities:

Recruiting Support:
Post job openings on relevant platforms (Indeed, myCNAjobs, etc.)

Screen resumes and conduct initial candidate outreach

Schedule interviews and follow up with applicants

Maintain a digital recruiting pipeline and update HR documentation

Assist with onboarding paperwork and credential tracking

Scheduling Coordination:
Manage and update caregiver and client schedules using Axiscare

Communicate shift changes or openings to caregivers in a timely manner

Troubleshoot schedule conflicts or last-minute cancellations

Coordinate with the care team to ensure all shifts are covered

Bookkeeping & Admin:

Manage daily financial entries using QuickBooks

Reconcile invoices, payments, and payroll reports

Prepare weekly/monthly financial reports for the owner

Assist with billing and tracking reimbursements

Support light administrative tasks such as email management, filing, and data entry

Qualifications:

Minimum 2 years of virtual assistant or administrative support experience

Proficiency with QuickBooks and Axiscare is required

Strong organizational and multitasking skills

Excellent written and verbal communication

Tech-savvy with proficiency in Google Workspace or Microsoft Office

Healthcare or homecare industry experience preferred

High attention to detail, discretion, and professionalism