FOREX Customer Service Representative

PROF Support Limited was established by a group of financial market professionals dedicated to spreading the values of free, limitless trading globally. We provide our clients with the widest opportunities available in the financial markets. We have collected the best products, technologies and services, so that the needs of every trader are fully satisfied.

We are currently seeking an energetic, smart, ambitious professional eager to land a position in the financial markets.

Remote Job Position

Key Roles & Responsibilities:
• Act as a customer support person in our international team
• Respond to client’s requests by phone, live chat and email
• Maximize the retention and trading volume of current clients
• Reports to the superior, providing regular updates on all account activity

Qualifications & Skills:
• At least 1-2 years of relevant business experience in capital markets industry (forex experience will be a big plus)
• Excellent knowledge of English and Spanish languages, both oral and written
• Knowledge of German or other languages would be an advantage
• Familiarity with major FX retail platforms such as MetaTrader 4 and cTrader
• Bachelor’s degree in Finance, Economics, Marketing or similar is an advantage
• Excellent MS Office, Internet use and business correspondence
• Client-oriented, ready to help clients respectfully, in a friendly manner

Remuneration:
• We offer competitive base salary, negotiable

Closing Dates:
The closing date for applications is 25.08.2017. We aim to respond to successful applicants within two weeks and will keep a record or your application in our database for one year so that we can contact you when suitable vacancies arise in future.

How to Apply:
Please send us your CV and motivation letter electronically. Applications without motivation letter will not be considered.

Note:
This is a remote position, 8/5 working hours, can be shifted. Our company offers 24h/5 customer support so you should be comfortable with working in shifts.