Virtual Interview Specialist

Virtual Interview Specialist (Remote – Philippines)
Help Us Empower Veterans Through Purpose-Driven Work
Veteran Savings Network is on a mission to serve those who served us. We provide Medicare coverage, education, and enrollment assistance to U.S. Veterans — and we're growing rapidly. We need someone exceptional to join our mission and step into a vital role: Virtual Interview Specialist.
You will be the first live touchpoint for applicants who've already been pre-qualified and watched a recorded presentation. Your job is to vet and guide qualified candidates through our onboarding process — while upholding our commitment to excellence, integrity, and service.
This is more than just a job — it’s a chance to grow with a values-based company while supporting a life-changing cause.

What You’ll Be Doing
Conduct Initial Interviews: Meet with pre-qualified applicants who have scheduled a time to learn more after watching our recruitment video.
Evaluate Fit: Use a structured interview process to determine alignment with our mission, values, and performance expectations.
Communicate Clearly & Warmly: Represent the brand in a professional and compassionate way that makes veterans feel heard and respected.
Answer Questions: Clarify next steps, answer high-level questions about the position, and ensure the applicant is truly ready for the opportunity.
Make Recommendations: Log notes and recommend candidates for next steps based on their responses, energy, and readiness.
Update CRM: Document interactions, statuses, and follow-ups in our CRM with precision.
Coordinate Onboarding: For approved candidates, trigger the onboarding workflow or hand off to the appropriate tea ---------- mber.
Track KPIs: Maintain basic interview metrics such as show-up rates, interview outcomes, and conversion to onboarding.


What We’re Looking For
Strong English Communication Skills: You speak clearly, confidently, and warmly — and you’re comfortable speaking with Americans, including U.S. Veterans.
Sales or Interview Experience: You've worked in sales, recruiting, or a similar role where you guided people through a decision-making process.
Empathy & Professionalism: You understand how to connect on a human level while maintaining structure and professionalism.
Highly Organized & Tech-Savvy: You’re comfortable with CRMs, calendar tools (like Calendly), and online communication platforms like Zoom or Google Meet.
Confident & Decisive: You can make judgment calls based on interview responses and follow a hiring rubric to determine candidate quality.
Coachability: You’re eager to learn and grow in your role — and you appreciate constructive feedback to help you improve.
Self-Directed: You work well without needing constant supervision and know how to manage your time and tasks effectively.
Preferred (but not required)
Experience in a U.S.-based remote job
Background in recruiting, customer success, appointment setting, or inside sales
Familiarity with the U.S. health insurance or Medicare market (a big plus!)



Tools You’ll Use
CRM (we’ll train you)
Calendly (or similar scheduling software)
Zoom or Google Meet

Email & messaging automation platforms
Internal SOPs and interview scripts



Schedule & Availability
Full-time or Part-time availability (minimum 30-40 hours/week)
Must be available during some U.S. business hours (EST or CST)
Flexibility to work on weekends if needed (rare but possible)



Compensation & Perks
Competitive base pay (commensurate with experience)
Fully remote — work from home with a stable internet connection
Training and career development opportunities
Long-term growth potential with a mission-driven team



How to Apply

Please submit the following:
A brief video introduction (3-5 minutes) explaining why you’re the perfect fit for this role also answer the questions provided below.


Your resume/CV.


A short message telling us about your previous experience with interviews, sales, or client communication.

Submit the required Documents and Video to ---------- please put the position title in the subject line.


? Screening Questions
Use these as required questions on your job board (e.g., OnlineJobs.ph, Upwork, etc.) to gauge communication skills, alignment with the role, and basic qualifications:
Please record and submit a 2–3 minute video introduction.
1. Tell us who you are, why you're excited about this opportunity, and what makes you a great fit for an Interview Specialist role.

2. Do you have experience conducting interviews, sales calls, or discovery calls in English?
(Yes/No)

If yes, briefly describe your role, the types of conversations you handled, and the outcome you were responsible for.

3. What is your internet speed and the specs of your primary computer?
Please include details about your internet reliability and your backup plan if connectivity fails during a shift.

4.What are your available working hours (in Philippine Time)?
Are you willing to work during U.S. business hours (EST/CST)? Can you be flexible if interview volume increases?

5. How do you handle someone who talks too much during an interview, or someone who gives vague or unclear answers?
Share how you’d politely regain control and get to the core of the conversation.

6.Why do you believe you're a good fit for a mission-driven organization serving U.S. Veterans?

7. Are you looking for a long-term role where you can grow with a team?
(Yes/No)

If yes, tell us what you’re looking for in your next career opportunity.



We look forward to meeting the next key player in our mission to serve those who’ve served us.