Full-Time Technical/Customer Service: Support tickets + chat for online business

Requirements:
- Dedicated, organized, consistent
- Excellent English verbal and written communication
- Ability to adhere to work schedule (day, night, graveyard)
- Technical support experience (computer and internet)
- Customer service experience
- Strong attention to details
- Good with Math computation
- Billing/ Financial experience
- Excellent Comprehension skills
- Ability to multi-task
- Must have wired PLDT DSL connection where you live

Task include:
- Replying support tickets + sales inquiries + billing issues
- Handling complaint, provide appropriate solutions and alternatives
- Handling chat support across multiple sites
- Debugging technical issues with proxies (training included)
- Perform other duties as assigned

Base Pay: USD $3.00/hr

Please include your answers to the questions below in your cover letter.

What type of job are you looking for and why?
What has been your previous experience with customer service and computer/technical support issues?
Can you work consistently at any time of the day? (we run a 24/7 operation)
Describe your dream job.
Tell us something about your family.