Executive Assistante

Executive Virtual Assistant – Role Summary
Join 99aupairs, Australia’s best-rated provider of trusted in-home care services, on a mission to support 10,000 families by 2030. We are looking for a proactive and reliable Executive Virtual Assistant to support our CEO and leadership team in driving operational excellence and compassionate service delivery.

This role requires someone who thrives in a fast-paced, dynamic environment with a strong sense of ownership, structure, and attention to detail. You will work closely with the CEO, Irene Becker – a fast-moving, ideas-driven leader with a visionary mindset and high standards. The ideal candidate must be calm under pressure, quick to execute, and able to balance strategic thinking with a hands-on approach.

Core Responsibilities
Executive & Team Support: Manage emails, schedule meetings, resolve calendar conflicts, and support leadership team operations and training events.

CRM & Admin: Update Zoho CRM, track key KPIs, assist with invoicing, payroll, and compliance documentation.

Project & Process Management: Create SOPs, assist with marketing, recruitment, onboarding/offboarding, and help optimise systems and workflows.

Marketing & Events: Support marketing campaign creation, manage au pair events, oversee brand assets, and assist in partnerships.

Technology & Bookkeeping: Assist with system updates, dashboards, and bookkeeping tasks including payment tracking and financial reconciliations.

Compliance & NDIS: Ensure processes align with NDIS standards and legal documentation is maintained accurately.

Key Attributes
Aligned with our RISE Values:

Relentlessness – Resourceful and solutions-focused.

Innovation – Always improving, embracing the KAIZEN mindset.

Simplicity – Clear, effective communication and process optimisation.

Excellence – Committed to delivering exceptional support and service.

What You’ll Need to Succeed
Strong organisational and communication skills.

Initiative and confidence in working independently.

High attention to detail, ability to multitask and meet deadlines.

Experience in admin, CRM systems (Zoho preferred), and virtual support.

A calm, structured, and proactive approach to complement a visionary leader.

???? To apply, please include “RISE” in the subject line so we know you’ve read this thoroughly.