Looking for a full-time customer service job with friendly customers + benefits & paid vacation in a great team?

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TYPE OF WORK

Full Time

WAGE / SALARY

$400 - $600 per month

HOURS PER WEEK

TBD

DATE UPDATED

Nov 12, 2018

JOB OVERVIEW

Hi, I am Raphael the founder of ----------

Do you speak, read and write English like a native? If so, please read on :)
Honestly, it is really essential that your English is superb, otherwise you are not going to be happy in this job.

We currently have 5 Philipino VAs on our team and they have been with us for several years because we everyone who works for us like family:
- we want you to have a relaxing vacation for several weeks a year and we pay for it
- you are sick of have a family emergency? No problem we understand and got your covered?
- of course we set you up on auto pay every month, so you have your paycheck reliably in your bank account

We sell classic men's clothing and accessories and we want to hire two customer service reps.

Do you like to help people? Then this is right for you.
Our customers are friendly and we enable you to decide what you can do to make the customer happy.
Your tasks would include
- Answering phone calls
- Engaging in live chats
- Replying to emails
- Talk to our warehouse and make sure everything is the way it should be



Ideally, you like to talk to people and help them solve issues.
We strongly encourage prior job experience at a call center but don’t worry our customers are happy and just need help. Our average review score is 4.94 out of 5

You also must have an attention to detail and enjoy working with a remote team.

Moreover, we want you to tackle tasks proactively. Of course we train you so you can feel confident in your abilities and get the job done.

We will do English tests and require that you can read and write like a native English speaker. If you have a TOEFL test, please share your certificate score.

We are looking full-time VA and we are interested in long-term relationships. We already have a team of 5 Philippino VAs all of whom have been with us for years.

Please use the word "Brazil" as the first word when you apply so I know you read this. Otherwise, we will not reply.

We offer paid vacation and sick days, and we take care of our VAs. On the flip side, we demand high-quality work and want intelligent people. You will have to write a lot, and work efficiently. Also your typing speed is important

It is also important that you are curious and want to learn new things. For example we work in classic menswear, so take a look at our site Gentleman's Gazette



You will be dealing with:
- customer chat support
- customer phone support
- Infusionsoft Email CRM
- Magento Shop
- Wordpress CMS
- Google Drive
- Skype
- Social Media

We pay via paypal and can help you explain how it is set up.

Please reply with your skype ID otherwise we will not get back to you.
Also tell us

1. Why you think you would be a good fit for us
2. What would make you an asset to our company.
3. Your salary expectations

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