Full-Time Virtual Assistant for Etsy Print-on-Demand Store

We are looking for a proactive and detail-oriented Virtual Assistant to help manage and optimize our Etsy Print-on-Demand (POD) stores. The ideal candidate should have experience in Etsy SEO, bestseller research, competitor analysis, customer support, and Printify/Printful order fulfillment. This is a full-time position (8 hours/day, Monday to Friday), requiring excellent organizational skills and a proactive approach to improving store performance.


Responsibilities:
• Daily listing uploads – Creating and optimizing new listings, selecting the best mockups, and writing compelling descriptions.
• Monitor the performance of both new and existing listings, identifying areas for improvement.
• Etsy SEO optimization – Researching and applying high-ranking keywords and tags to maximize visibility.
• Bestseller & competitor research – Identifying high-performing trends and recommending new product ideas.
• Customer support – Responding to inquiries professionally and resolving customer issues efficiently.
• Order processing – Placing and managing orders through Printify and Printful after a customer purchases.
• Proactive strategy development – Suggesting ways to optimize store performance based on data insights.
• Daily communication with the team (via Slack and Notion).


Requirements:
• Experience with Etsy SEO and tools such as Erank, EverBee, or others.
• Experience with Vela for bulk listing management and optimization.
• Experience with Printify and Printful, including processing orders and troubleshooting fulfillment issues.
• Experience with bestseller research and competitor analysis.
• Availability for full-time work (8 hours/day, Monday to Friday).
• Stable internet connection and a reliable computer.


Work Schedule & Payment
• Full-time position – 8 hours per day, Monday to Friday.
• Salary to be discussed based on experience.


How to Apply:

If you meet the requirements and are excited to be part of our team, please apply with:

1. A short introduction about yourself and your experience.

2. Answers to the following:

Experience & Skills
• What tools do you use for Etsy SEO (Erank, EverBee, or others)? Why do you prefer them?
• Have you used Vela for bulk listing management? If yes, how comfortable are you with it?
• Can you place and manage orders in Printify/Printful? Have you encountered any issues while fulfilling orders, and how did you resolve them?
• How do you identify bestselling products and analyze competitors? Walk me through your process.
• Do you have experience with Canva? Can you edit mockups?

Problem-Solving & Initiative
• Can you give an example of an Etsy listing you optimized? What results did you achieve?
• If a product is not performing well, what steps would you take to improve it?
• A customer complains that their order is delayed. How would you respond?
• If you notice an error in a listing (wrong price, image quality issue), what would you do?

Work Efficiency & Communication
• How do you organize your daily tasks to ensure everything is completed on time?
• Have you worked with Slack, Notion, or any task management tools before?
• Have you worked as part of a team where coordination with other members was required (e.g., a designer or marketing specialist)?
• Are you currently working with another Etsy store? If yes, how many hours per day are you available for this role?

3. Any relevant work samples (if available).

Looking forward to your applications!