Senior System Administrator | Luxury E-commerce

About Kathy Kuo Home
Founded in 2012, Kathy Kuo Home is a luxury online home furnishings destination on a mission to help everyone #lovewhereyoulive. Kathy Kuo Home carries a highly curated collection of home furnishings while offering clients premium interior design services and trade concierge services.

Curated Collection and Ecommerce
Under the direction of celebrated designer Kathy Kuo, the company serves as the premier online boutique for luxury furniture, lighting, and home decor. The assortment is curated with a design-first approach that offers exclusive access to impeccably-crafted designer pieces from top manufacturers and artisans around the world.

Full Service Interior Design Studio
In addition to its aspirational collection, Kathy Kuo Home is also a full-service interior design studio with a robust menu of Design Services. Kathy Kuo Home’s roster of professional interior designers combine a high-touch, personalized approach with the latest in design technology to help customers with all of their design needs—from small updates and refreshes, to gut renovations and building entirely new homes.

Trade Business
Kathy Kuo Home is proud to offer a top-tier Trade business that provides the interior design and architecture communities with an inspiring selection of luxe homewares and furnishings at competitive trade prices. Additionally, Kathy Kuo Home provides its Trade customers with a dedicated concierge team to ensure a best-in-class customer service experience throughout the entire design process. Combining service, commerce, and technology, Kathy Kuo Home is the ultimate one-stop home and design destination.

Culture and Values
The Kathy Kuo Home tea ---------- mbers are design-obsessed, entrepreneurial-minded, and empathy-oriented individuals that seek to create more impact and beauty in the world of interiors. As one of the fastest growing online companies in the home and garden space, it is a fantastic time to join Kathy Kuo Home’s fast-paced, nimble, and creative team.

Core Values

We are First Principles Thinkers:
We deconstruct complex problems into their fundamental components. By challenging assumptions and developing a profound understanding of underlying principles, we find innovative and creative solutions.

We are Deeply Curious and Seek to Understand
We are deeply curious and seek to understand without an emotional attachment to a particular outcome. Curiosity requires empathy and self awareness, which are our two guiding principles.

We are Humble and Hungry:
We are scrappy and intentional with our resources, ensuring efficiency and effectiveness while maintaining integrity

Core Principles

Respectful / Kind:
We treat our suppliers, customers, and each other with the same level of respect and kindness

Self-Awareness:
We place a premium on self-reflection and owning “my part” of every interaction. We embrace vulnerability and candor as catalysts for personal and collective growth, fostering an open culture of sharing and learning.

We Embrace Feedback:
We practice giving and receiving feedback frequently, empathetically fostering an environment of continuous improvement and deep trust between colleagues and brand partners

Attention to Detail in Design and Service:
The details matter in our pursuit of excellence. We rigorously audit all aspects of our design and service outputs.

Keeping Calm and Grace Under Fire:
When faced with challenges, we remain self-aware, empathetic and curious.


Overview:
Kathy Kuo Home is seeking a highly skilled and motivated Senior System Administrator who will be responsible for managing and securing our cloud infrastructure and SaaS applications. You will oversee AWS environments, implement security best practices, monitor system performance, and support internal users to ensure seamless operations.


Key Responsibilities:

•Manage, setup, monitor, upgrade and optimize AWS hosted environments on Windows Server
•Manage administration and users for Gmail Business, Asana, Filezilla, Vonage, KKH ecommerce platform and Salesforce.
•Manage users and configurations for NordLayer VPN
•Manage, setup and monitor all backup systems.
•Manage, upgrade and setup MySQL databases.
•Implement and manage deployment automation software.
•Deploy all software updates from engineering teams to test and production environments.
•Troubleshoot infrastructure and cloud-related issues.
•Manage, and implement database synchronizations across different server environments.
•Automate administrative tasks using PowerShell or other scripting tools.
•Document all IT processes and IT configurations for servers, third party tools, etc.
•Provide user technical support for business users and technical teams.
•Assist in disaster recovery planning.
•Review, investigate and assist with company cyber security protocols

Qualifications & Skills

•5+ years of experience in IT System Administration, with a focus on windows environments.
•Strong knowledge of Amazon Web Services.
•Experience with deployment, networking and security tools.
•Experience with MySQL databases
•Scripting experience with PowerShell, or other scripting tools.
•Strong troubleshooting skills and the ability to work independently.

Preferred Certifications (Not Required but a Plus)

•MCSE (Microsoft Certified Solutions Expert)
•AWS Certified SysOps Administrator - Associate
•Microsoft Certified: Security, Compliance, and Identity Fundamentals
•CompTIA Security+ or CISSP

Please reach out if you are ALL of the above, have a strong desire to grow in a fashion based furniture/decor company, love all things stylish and chic, and most importantly, be an excellent peoples person that brings a proactive, entrepreneurial spirit to our team.

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