Customer Service & Operations VA

Role Overview:
We are seeking a highly organized and proactive Inventory Management VA to serve as a key link between our clients and our operations team. In this role, you will help facilitate smooth communication, ensuring that our clients' operational needs are met efficiently.
Beyond acting as a bridge, you will also provide essential support for various operational tasks, such as research and administrative assistance, to enhance overall team efficiency. The ideal candidate is a problem-solver, tech-savvy, and capable of working independently while maintaining a high level of accuracy.


Key Responsibilities:
* Serve as the primary point of contact between operations and client customer service, ensuring effective coordination.

* Manage orders, troubleshoot issues, and escalate when necessary to maintain smooth workflows.

* Utilize the Warehouse Management System (WMS) for order and inventory tracking.

* Maintain and analyze inventory and merchandise data using advanced Excel functions.

* Quickly adapt to new tools and processes, learning from documentation and seeking technical support as needed.

Mandatory Requirements:
* Tech-savvy with the ability to quickly learn new systems, including WMS.
* Previous experience with ERP, order management, or similar tools.
* Strong problem-solving skills – ability to resolve issues proactively with minimal supervision.
* Excellent communication skills to effectively coordinate between teams.
* Advanced Excel skills (experience with formulas, lookups, and data organization).
* Self-motivated & quick learner – ability to adapt and seek technical support when needed.
* Commitment to long-term employment and job stability.

Preferred Skills:
* Proactive & independent – solve problems with minimal supervision.
* Technical proficiency – ability to navigate multiple systems efficiently.
* Strong learning ability – quickly master WMS and other relevant systems.
* Excellent coordination & organizational skills - maintain accuracy in data management and communication.

Why Join Us?
* Work remotely with a stable and growing company.
* Be part of a dynamic team that values efficiency and innovation.
* Enjoy a structured work schedule with long-term job security.

If you’re a detail-driven, problem-solving VA looking for a rewarding long-term opportunity, we’d love to hear from you! Apply now and take the next step in your career!