Appointment Setter for Fitness Coaching Facility

You MUST Submit a Video/Recording to be considered for this job. Please read the instructions thoroughly.

Instructions:

1. You will create a recording of yourself reading both required scripts, as if you are actually on a call with a lead. (Please refer to example video)

2. We are evaluating tone, clarity, confidence, and friendliness.

3. Upload the recording to Google Drive, Dropbox, or YouTube (unlisted) and send us the link with your application.
You are required only to submit audio of your voice. Including a video along with the audio is optional and will not impact your eligibility.


*The Scripts:*

Script 1:
Hey [Lead’s Name], this is [Your Name] calling from The Gym. I saw you checking us out online, and I wanted to follow up and see what fitness goals you’re hoping we can help you with!”

[Pause for response]

"That’s awesome! We actually specialize in helping people lose weight and keep it off. A lot of people we work with have similar goals! So, just to ensure we’re a good fit for you, have you been working out recently, or is this new to you?"

[Pause for response]

"Got it! Well, here’s what I’d love to do—let’s set you up with a free consultation at The Gym so a coach can review your goals and see if we’re the right fit. I have openings on [Day/Time Option 1] and [Day/Time Option 2]—which one works better for you?"

*Script 2:*

Hey [Lead’s Name], this is [Your Name] calling from The Gym. I saw you checking us out online, and I wanted to follow up and see what fitness goals you’re hoping we can help you with!”

[Pause for response]

"Gotcha! It’s totally normal to be unsure where to start when it comes to your fitness. No need to worry, though; we actually specialize in working with beginners! I’d love to set you up with a free consultation at The Gym so you can meet us in person, talk to a coach, and find out if we’re a good fit. I have openings on [Day/Time Option 1] and [Day/Time Option 2]—which one works better for you?"

[Pause for response]

"I totally understand being unsure or hesitant. You haven’t done anything like this before! The great thing about the free consultation is that it’s a commitment-free way to find out for sure if we’re the best fit to help you out with your muscle-building goals. What do you think? "

*END OF SCRIPTS*


Additional Info and Requirements:

Lucid Branding Solutions specializes in helping gyms grow through expert social media marketing, SEO, organic lead generation, and appointment-setting services. We partner with fitness facilities to optimize their lead generation and conversion processes, ensuring they consistently attract and retain new members.

We are seeking a highly motivated Virtual Assistant - Appointment Setter to manage inbound and outbound lead communications for our client’s fitness facilities. The ideal candidate will be responsible for calling, texting, emailing, and engaging with leads through the facility's CRM to qualify them and schedule appointments. This role requires excellent organizational skills, strong English communication, and a friendly, conversational approach to lead engagement.

Virtual Assistant - Appointment Setter

Company: Lucid Branding Solutions

Location: Remote

Employment Type: Full-Time and Part-Time Positions Available

Key Responsibilities:

- Communicate with inbound leads via phone, text, and email to qualify and schedule appointments.
- Manage facilities’ CRM, ensuring lead data is accurately recorded and updated.
- Follow up with leads promptly using workflows to stay on top of new inquiries.
- Reactivate old leads by re-engaging them through strategic outreach efforts.
- Maintain a friendly, professional, and persuasive approach to increase booking rates.
- Qualify leads according to facilities’ wants and needs to increase show rates of booked appointments.
- Collaborate with the internal team to refine outreach strategies and improve processes.

Required and Preferred Skills/Experience:

Availability

-Availability to work within US time zones

Communication & Sales

-Fluent in English (spoken and written)
-Strong phone etiquette and ability to build rapport quickly
-Persuasive and confident communication style
-Active listening skills to understand leads’ needs and objections
-Ability to follow a script while keeping conversations natural

Lead Management & Organization

-Experience with CRM systems (e.g., GoHighLevel, HubSpot, or similar)
-Ability to manage and track multiple leads
-Strong attention to detail for updating records and following up on leads
-Experience handling outbound calls, texts, and emails efficiently

Appointment Setting & Follow-Ups

-Proven ability to qualify leads and book consultations
-Persistence in following up with leads who don’t respond immediately
-Understanding of sales funnels and conversion strategies
-Ability to handle objections and turn hesitant leads into booked appointments

Tech Savvy & Multitasking

-Comfortable using Slack, Google Drive, and scheduling tools
-Ability to troubleshoot minor tech issues related to CRM and communication tools
-Strong typing speed and ability to manage multiple chat/email threads simultaneously

Self-Management & Reliability

-Highly organized and able to work independently
-Strong time management skills to prioritize tasks effectively
-Consistency in meeting daily/weekly appointment setting targets
-Ability to work in a fast-paced environment with shifting priorities

Preferred Experience (Not Required but a Plus)

-Background in sales, customer service, or call center roles
-Experience working remotely as a VA or appointment setter
-Familiarity with the fitness industry or gym lead generation