Virtual Assistant for Short Term Rental Business UK

We are a Airbnb Business based in the UK. Our current portfolio is 15 units , and looking to grow. We are looking to hire our first tea ---------- mber.

- Looking after all guest communications, including enquiries, FAQs, and complaints (via messaging platforms such as Airbnb, & also on the phone via our virtual landline number)

- Coordinating with our cleaning teams to ensure every apartment is cleaned to a high standard and on time

- Working with our property manager to log all maintenance issues

- Supporting Hostly's two directors, with ad hoc projects and administrative tasks

- Marketing and direct bookings.

Who you will be:

- A great communicator, in both written and verbal English
- Highly intelligent
- Attentive to detail
- A natural problem solver
- Driven, to do every job to a high standard
- Well-mannered, polite, calm & caring!

Prior experience in customer service and working night shifts is preferred (but not essential).

Must be okay to work on the weekends.

Interested applicants, please send the following to: Upgrade to see actual info

1. Resume in PDF format with one valid government ID attached.
2. Internet Speed test Result dated Mar 2025, and onwards.
3. No less than TWO Professional Work References with name, your relationship with them, their email address, and their mobile number.
4. Photo of your home office with your computer and all backups clearly visible.
5. 1 Minute Introductory Video

* Incomplete responses shall not be entertained. Applications not sent to the email provided above will also be rejected*

Good Luck and we look forward to hearing from you!

Thank you very much for your time.