Virtual Assistant/Project Manager

Tradie Force is looking for a highly organized and process-driven Operations Manager to oversee the full client journey—from seamless onboarding to efficient service delivery. This role ensures ad campaigns, AI automation, and system requests are executed smoothly, optimizing workflows for maximum efficiency and scalability.

You’ll work closely with clients, sales teams, and fulfillment teams to guarantee a 5-star client experience, keeping operations on track and ensuring deadlines are met.

Key Responsibilities:
???? Client Onboarding & Setup – Ensure new clients are fully operational in GoHighLevel within 24 hours.
???? Ad Campaign Execution – Oversee ad creatives, track turnaround times, and launch campaigns within 48 hours.
???? Client Success & Retention – Provide post-launch support, optimize lead handling, and ensure campaign success.
???? Issue Tracking & Resolution – Manage client requests, system modifications, and technical issues for fast resolution.
???? Performance Tracking & Reporting – Monitor key milestones, track service efficiency, and optimize workflows.