Inbox Management Specialist

Job Title: Inbox Management Specialist
Location: Remote (Fulltime, night shift)
Salary: $1000-$1200 monthly

Key Responsibilities:

Inbox Categorization and Tracking
- Review and manually categorize email replies that are missed by the automated system (Instinctly).
- Maintain CRM hygiene by ensuring all inbox-related information is accurately logged and up to date.
- Track and follow up on inbox orders, statuses, and any issues with vendors as needed.

Inbox Setup and Configuration
- Set up newly purchased inboxes, including profile picture uploads and email warm-up configurations.
- Check DNS setups and ensure proper integration of inboxes into our email platform (Instinctly).
- Create tags, configure settings, and ensure all inboxes are fully functional and optimized for email campaigns.

Vendor Communication and Management
- Serve as the point of contact for inbox vendors to address any issues (settings, cancellations, purchases, etc.).
- Communicate any concerns or needs regarding inbox setup, performance, or health scores.

Domain Management and Purchases
- Create order forms for purchasing additional inboxes when needed.
- Set up inboxes whenever necessary, checking proper configuration for all inboxes.

Inbox Health Monitoring and Optimization
- Monitor inbox health scores on a weekly basis, identifying and addressing any inboxes with low performance or health issues.
- Collaborate with the inbox team to resolve any issues that may impact inbox performance.


Qualifications:
- Proven experience in administrative or operations support, preferably in email marketing or lead generation environment.
- Strong attention to detail, critical thinking, and organizational skills.
- Strong problem-solving skills and the ability to troubleshoot email-related issues.
- Ability to communicate clearly and professionally with vendors and tea ---------- mbers.
- Familiarity with tools such as Instantly, Airtable, Porkbun, and Notion is a plus.
- Basic understanding of email infrastructure (DNS, inbox warm-up, etc.) is preferred, but not required.

Requirements:
- Stable internet connection (with backup in case of power outage)
- Computer (at least 8gb RAM)

Instructions on how to apply:

1. Take this assessment: ----------
The assessment is 60 - 100 minutes long depending on how fast you are.
You don't need to rush to finish. We don’t care for how fast you are. We only evaluate your end score.
Make sure you put the right email into Testgorilla as that is the only way we can contact you.
2. If you score high enough, we will interview you and then we can discuss which position you’re applying for.
3. Do not contact the email address on this job posting. We will contact you if you pass the assessment.
4. Testgorilla has an anti-cheating mechanism so be sure to follow it. Your webcam needs to be turned on and your cursor can not leave the assessment window.