Virtual Assistant

Overview
Bethesda Scholars LLC is a fast-growing, peer-to-peer tutoring company dedicated to empowering students through personalized educational support. Our unique approach connects high-achieving high school and college tutors with local students to inspire academic growth and confidence.
With over 400 families served and 6,800+ tutoring hours provided, Bethesda Scholars is a proven leader in delivering high-quality, customized tutoring services. Over the past three years, we’ve achieved remarkable success, with annual profits increasing by over 70?ch year.
We are seeking a Virtual Assistant to take ownership of daily operations. The Virtual Assistant will work closely with our tutors, clients, and technology platforms to ensure the seamless operation of our business.
This is an exciting opportunity for a leader who wants to make a meaningful impact in a rapidly growing company. The ideal candidate will bring strong organizational skills, sound judgment, and attention to detail. As a Virtual Assistant, you’ll have the chance to help Bethesda Scholars expand our reach while continuing to deliver an exceptional experience for our students and families.

Key Responsibilities
Oversee and manage client and tutor relations, ensuring seamless communication, strong relationships, and a high level of satisfaction for both parties.
Monitor and manage the client pipeline, including converting prospective leads into active clients and ensuring smooth onboarding for new families.
Monitoring inboxes to respond to client enquiries and requests within a timely manner
Respond to client phone calls and communicate with tutors over SMS
Matching tutors with students to ensure new clients are matched with a tutor in 3 days
Overseeing and managing our tutoring CRM to ensure client and tutor profiles are up to date
Weekly meetings with co-founders to review company progress
Maintain a comprehensive understanding of the company’s mission and goals, using proper judgment to make decisions that align with the vision of Bethesda Scholars.
Develop and maintain clear and concise documentation on daily tasks for this role

Qualifications and Skills
Strong critical thinking and adaptability to handle dynamic challenges and make sound decisions.
Exceptional attention to detail and organizational skills to manage multiple tasks efficiently.
Excellent work ethic, with a proven track record of ambition, determination, and initiative.
Outstanding verbal and written communication skills to foster clear and effective collaboration with clients, tutors, and team members.
Collaborative mindset and openness to learning, with a self-starter attitude to lead projects independently.
Optional but preferred:
Familiarity with technology/programming, such as scripting, using GitHub, or understanding code, to support custom software management
Experience in entrepreneurship, including startups or small businesses
Any managerial experience

We encourage you to apply even if you don’t meet all the qualifications listed above. We value enthusiasm, adaptability, and a willingness to grow into the role!