Shopify Customer Support Zendesk

We are seeking a dynamic and talented individual to join our team as a Customer Support Specialist. This role requires excellent communication skills, and a strong background in customer service

Responsibilities:

- MUST be able to use Zendesk
- Respond to customer inquiries and concerns via email promptly and professionally.
- Manage customer orders and ensure timely fulfillment and delivery.
- Be able to communicate with suppliers for order changes
- Calculate COGs everyday based on supplier invoices
- If you read these responsibilities send your favorite color in the message subject line.

Requirements:
- Proven experience in customer support
- Strong written communication skills with a keen eye for detail.
- Experience with Zendesk
- Must be good with designing email templates for automations
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Benefits:

- Competitive salary based on experience.
- Flexible work hours
- Growth opportunities