Mortgage Support Administrator

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TYPE OF WORK

Full Time

WAGE / SALARY

40000/month

HOURS PER WEEK

40

DATE UPDATED

Jul 13, 2026

JOB OVERVIEW

Mortgage Support Administrator

The Company

Matthew Dawe Mortgages is a New Zealand based young and growing mortgage company. We are passionate about helping clients get finance for their dream home, first home or investment property. We take the stress and confusion out of the mortgage process by helping clients get approved, negotiate with lenders & provide financial advice along the way. After a growth period we need someone to help with mortgage support & administration which involves accurately & timely submitting completed applications to lenders via our CRM system and other detail orientated support tasks. We have a team of young, happy, high performers, who are committed to their work and who support each other to succeed.

The Role

We are looking for a gun Mortgage Support Administrator. You’ll process documents, submit applications to lenders and produce statement of advice documents. Your goal will be to accurately & timely assist the credit manager to help clients get finance to purchase a home whilst providing excellent attention to detail along the way. The right person for this role will be able to learn quickly, carefully check your work and follow a process. Your success will enable us to help more clients, by freeing up/ supporting the credit manager, who in turn supports the Financial Adviser/ Mortgage Broker. Some experience in mortgage lending/mortgage support would be ideal. We are after a self-starter who is driven by constant improving & learning as a personal philosophy, has a high attention to detail and takes pride in their work. This role would suit someone who takes the initiative and can follow a system to a successful result.

Requirements

• Experience: Detail & accuracy orientated individual. Mortgage Lending experience would be ideal.
• Skills: Excellent verbal and written communication skills
• Attention to detail: Being able to focus
• Characteristics: You are highly ethical, take accountability & ownership of your work
• Learning & improving as a self-philosophy, being able to ‘dig in’ when the learning/going gets tough to achieve improvement & a well earnt success.
• Ability to follow a process, read checklists & watch videos carefully then implement this learning into completing tasks for clients with a high degree of accuracy.
• Strong computer skills: Strong data entry skills are essential
• Highly organised & proficient at multi-tasking.
• Team player ability to work under pressure & prioritise appropriately.
• You are smart, detail orientated, have strong sense of pride/checking work and are able to focus. You are working in a similar related field with these attributes or hold a degree/qualification with these traits.

Benefits

At Matthew Dawe Mortgages, we ask a lot, which is why we give so much in return. We offer:
• Great pay: 40,000 PHP/month, 40 hours per week, 5am – 2pm PHST (with an hour of breaks, 8 hours worked/day) Monday to Friday.
• 13th month Bonus/December Bonus - 1 month salary as a bonus paid in December
• Public Holidays Day off or Double Pay - 7 paid days off per year or choose to work these for double pay
• Annual Leave/Paid time off: Additional 5 sick/vacation/annual leave days off per year
• Salary Scales model- Guaranteed salary increases when you hit certain milestones in the role as you progress & learn
• Remote working: No travel, work from home
• Automated workflow process with description of tasks you need to complete, checklists & videos is all built and ready for you to study, learn & follow.
• Good career opportunity & recognition to progress
• Small friendly team/ Family environment

Please only apply if you are detail orientated, have strong sense of pride/checking work, are able to focus and have a great attitude. You are working in a similar related field with these attributes or hold a degree/qualification with these traits.

If you have Mortgage Lending experience in a support role this is the role for you. Or maybe you have experience in another detail orientated role.

To submit your application, in strict confidence, please apply online using the appropriate link below. Your interest will be treated in the strictest of confidence.

How to apply for this role:
Click the ‘Apply now button’
Answer some basic questions:

• Do you have a degree or qualification? Name the qualification & what field is this in?
• Please explain your experience/current role in how it relates to completing detail orientated/accuracy-based tasks which is a prerequisite of this role.
• Are you available to start full time straight away? When can you start?
• Do you have any mortgage experience? If so what was the role, length of time & responsibilities?
• We are looking for someone who is smart, can learn quickly to carefully check their work for accuracy. Why do you think you would be good for this role?

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