Customer Service Representative

As a Customer Service Representative (CSR) at EXL Philippines, you will:
?? Handle inbound and outbound customer inquiries via phone.
?? Provide accurate and efficient solutions to customer concerns.
?? Ensure excellent customer service and maintain professionalism in all interactions.
?? Meet performance metrics, including call handling time and customer satisfaction.
?? Work in a fast-paced environment while maintaining high-quality standards.