Full Time
PHP 23,000/mnth
TBD
Feb 16, 2017
Telesys Business Process Outsourcing , a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type.
We provide a wide array of enterprise services for a variety of high-profile international companies in the field of telecommunications, medical and general services.We create business process outsourcing solutions tailor-fit to all of your business needs. We offer tried and tested solutions that meet and exceed the demands of a constantly evolving market. Our handpicked team of professionals deliver services to the United States, Europe, Canada, and Australia.
Customer Service Representatives/CSRs/Call Center Agents Needed in ALABANG! Apply Now!
Job Description:
* Completes, processes and provides applicable files and records.
* Dealing with all calls politely, courteously, professionally & assertively
* Using mediation and influencing skillsets to contend with objections and gain the customers’ buy-in
* Communicating relevant expertise to internal and external clients and sharing understanding with colleagues
Qualifications:
* Candidates should have a Bachelor’s Degree or attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program (High School graduates can also apply and may be considered for selected customer service accounts)
* Should be able to confidently communicate in English
* Must possess excellent customer service and problem solving skills
* Positive, driven, and should be a team-player