MSP SDR

Sales Development Representative (SDR) - MSP
About the Role
We're seeking a high-energy Sales Development Representative (SDR) to join our Managed Service Provider (MSP) team. In this role, you'll be responsible for identifying and qualifying new business opportunities through strategic outbound prospecting and lead qualification. The ideal candidate will have a proven track record of client acquisition in the technology or IT services space.
Key Responsibilities

Generate qualified leads through outbound prospecting via phone, email, and social selling
Research target accounts and decision-makers to create personalized outreach strategies
Qualify prospects based on business needs, technical requirements, and budget
Schedule meetings between qualified prospects and Account Executives
Maintain accurate records and activities in our CRM system
Achieve or exceed monthly and quarterly quota targets
Collaborate with marketing and sales teams to refine messaging and targeting
Stay current on MSP industry trends and our service offerings

Required Qualifications

Proven experience in B2B sales development, preferably in technology or IT services
Strong communication skills, both written and verbal
Experience with CRM systems and sales engagement tools
Self-motivated with ability to work independently and as part of a team
Resilient attitude and ability to handle objections professionally
Basic understanding of IT infrastructure and managed services (preferred)

During the interview process, be prepared to discuss:

Your specific metrics on client acquisition and conversion rates from your previous SDR experience
Your outbound prospecting methodology and approach to researching potential clients
Your proficiency with CRM systems and how you organize your pipeline
Your key strengths as an SDR, with specific examples of how these contributed to your success
Areas of your skillset you're actively working to improve
How you stay informed about the managed services industry and technology trends
How you handle rejection and maintain resilience in your outreach efforts
Specific strategies you've employed to exceed quota targets
Your approach to balancing personalized outreach with scaling your prospecting efforts
Your process for qualifying prospects and determining when to pursue or disqualify leads
Your familiarity with IT infrastructure concepts and ability to explain technical solutions
What motivates you most in a sales development role

What We Offer

Competitive base salary plus uncapped commission structure
Comprehensive benefits package
Professional development and clear path to advancement
Collaborative and supportive team environment
Tools and resources needed to succeed

Qualified candidates should submit their resume and a brief explanation of their interest in the role and experience. We look forward to learning about your sales development experience and discussing how you can contribute to our team's success.